Privacy & Security

What is Personal Information?

"Personal Information" (also referred to as "Personal Data") refers to any data that can be used to identify or contact an individual, either directly or indirectly. This information is often stored electronically. Examples of the types of personal information we may collect include your name, alias, unique device identifier, IP address, email address, birth month, and mailing address.

Important Notice for Residents of California, Colorado, Connecticut, Montana, Oregon, Utah, and Texas.

California Residents' Rights Regarding Personal Information

California residents have the right to request the following information regarding the collection of their Personal Information over the past 12 months:

1. The specific types of Personal Information we have collected from you;
2. The categories of Personal Information we have collected from you;
3. The categories of sources from which we collected your Personal Information;
4. The categories of third parties with whom we have shared your Personal Information;
5. The categories of Personal Information we disclosed for a Business Purpose, along with the categories of third parties to whom it was disclosed for such purposes; and
6. The Business or Commercial Purpose for which we collected, shared, or sold your Personal Information.

Rights of Residents in Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia

Residents of Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia have the right to confirm whether we are processing their Personal Data and to request access to such data. Additionally, residents of Oregon may request a list of third parties to whom we have disclosed their Personal Data.

Cheap Joe's Art Stuff takes several precautions to ensure that the personal information you provide when placing an order or registering on our site is safe and secure.

• We use Secure Sockets Layer (SSL) encryption technology, the standard for encrypted commercial transactions throughout the Internet, on pages like the checkout process where you need to enter personally identifiable information to secure the transmission and prevent interception as that information passes through the Internet.
• We follow the PCI Data Security Standard to ensure our technology, security management, practices and procedures are optimized to protect our customers' information.
• Our servers are maintained in a SSAE18 certified data center that is 100% PCI Compliant.
• We use intrusion prevention / detection technology and vulnerability scans to maintain the security of our site.

When browsing our site, you can tell a page uses encryption security by looking in the address bar of your browser window. If the name of the page starts with "https://" instead of the usual "http://," you are visiting a secure page.

Some web browsers, like Firefox, Safari, and Chrome, use additional methods to indicate you are on a secure page. These methods include:

• Displaying padlock-like icons near the address bar of your browser window
• Changing the color of the address bar background, e.g. to green
• Adding the name of the certificate owner in the address bar in front of the "https://"

Third-Party Security Services

Cheap Joe's Art Stuff partners with Viking Cloud, a specialized provider of Internet security and authentication solutions, to protect your personal information. We use SSL certificates to encrypt your data and employ Web Identity and PCI Validation services to confirm our identity and ensure we meet PCI compliance standards. For more details, please click the Viking Cloud Trusted Commerce icon at the bottom of the page.

Cheap Joe's Art Stuff Online Privacy Policy
Your Privacy Rights

This Privacy Policy outlines how Cheap Joe's Art Stuff, Inc. (doing business as "Cheap Joe's Art Stuff") collects, uses, and safeguards the personal information you provide through our website. It also explains your choices regarding the use of your personal information, and how you can access or update it.

At Cheap Joe's Art Stuff, we are dedicated to protecting your privacy. If we ask you to provide personal information that can be used to identify you while using this website, rest assured it will only be used in accordance with this Privacy Policy. Please note that we may update this policy from time to time, so we encourage you to review this page periodically to stay informed about any changes.

If you have any questions or concerns about our privacy practices, please contact us at webteam@cheapjoes.com.

Cheap Joe's Art Stuff values and respects your privacy.

Information Collection & Use

When you visit Cheap Joe's Art Stuff’s website, you may provide personal information, and we may also collect data related to your interactions with the site through cookies and other tracking technologies. The information we collect may include details you provide when making purchases, requesting information, registering for email lists, forums, blogs, or events, and participating in promotions, contests, or other marketing activities. This information may include your name, address, city, state, phone number, email address, credit card information, age, and gender.

Cheap Joe's Art Stuff uses the personal information we gather both online and in-store to enhance your experience with us. This includes sending communications you’ve agreed to receive, either electronically or otherwise, and personalizing your shopping experience both on our website and in our retail locations. For example, we may use your information to process purchases, provide customer service, improve the website, send you marketing materials, customize your browsing experience, and manage surveys or promotions.

We only send marketing communications when you have opted in or agreed to receive them. Each promotional email will include an option to unsubscribe. However, please note that you may still receive transactional or non-promotional messages from us, as necessary.

Certain communications related to customer service are transactional in nature, meaning they are essential to completing your purchase or addressing service issues. As such, you cannot opt out of receiving these types of communications.

We also collect information about gift recipients, such as shipping addresses, to process gift purchases, handle customer service inquiries, and for analysis purposes. If you choose to use our invitation tools or mobile services to invite friends through our website, we will ask for the information necessary to send the one-time invitation. This may include your email address, your friends' email addresses, Facebook account information, or contact details from other platforms (e.g., Gmail, Twitter, Hotmail, Yahoo), as well as mobile phone numbers. You will have the option to select which contacts receive the invitation. 

Information Sharing & Disclosure

Cheap Joe's Art Stuff does not share personally identifiable information with third parties, including business partners, for marketing purposes without your explicit consent. However, we may share collected information with third-party service providers who assist in carrying out our business operations. These service providers may include those handling credit card processing, shipping, data management, email distribution, live chat, market research, information analysis, and promotions management.

In some cases, we may need to share your information to administer certain website features (such as video downloads or event registrations). In these instances, you will be given the option to opt out if you do not wish for your information to be shared.

We ensure that all credit card transactions are secure and comply with Payment Card Industry (PCI) security standards.

We may also disclose specific information when required by law or regulation, or in response to legal requests from government authorities, including law enforcement. This may include sharing information to protect our rights, comply with a judicial proceeding, court order, or legal process. Additionally, we may share information to prevent illegal activities on the website, enforce our terms of use, or defend ourselves against third-party claims. We may share information with companies assisting in fraud prevention, counterfeit detection, or investigations. Service providers who receive your information are prohibited from using it for their own marketing purposes.

Cheap Joe's Art Stuff does not knowingly collect or request personal information from children under the age of 13, nor do we knowingly collect or solicit information from individuals under 18 in the state of Maine.

Cookies

A cookie is a small file that is placed on your computer's hard drive when you visit our website. Once you accept, the cookie helps us analyze web traffic or notifies us when you return to a specific site. Cookies enable web applications to respond to you as an individual by tailoring their functions to your preferences, needs, and browsing habits.

We use traffic log cookies to track which pages are being visited. This allows us to analyze web traffic data and improve our website to better meet customer needs. The information we collect is used solely for statistical analysis and is removed from our system after processing.

Cookies help us enhance your website experience by letting us monitor which pages are most useful and which are not. A cookie does not give us access to your computer or any personal data unless you’ve shared it with us. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can adjust your browser settings to decline them if preferred. Please note that declining cookies may limit your ability to fully enjoy certain features of the website.

Web Beacons

We, along with our third-party advertising partners, use a technology called Web Beacons (also known as Web Bugs or Clear GIFs) to help manage and optimize content on our site. Web beacons are tiny, invisible graphics with a unique identifier, similar to cookies, that track the online activity of users. Unlike cookies, which are stored on your computer's hard drive, web beacons are embedded in web pages and are about the size of a period at the end of this sentence.

We use Web beacons to monitor the effectiveness of content on our site, but the information gathered through web beacons is not linked to any personally identifiable information. Additionally, we include web beacons in our HTML-based emails to track which emails have been opened by recipients. This helps us measure the success of our communications and marketing campaigns.

Third-Party Tracking Technologies

Our privacy policy does not cover the use of cookies or web beacons by third parties. We do not have control over or access to these cookies. We use a third-party tracking service that employs cookies and web beacons to collect aggregated, non-personally identifiable information about site visitors. This helps capture usage and traffic data, which we use to improve our website.

Widgets and Third-Party Plugins

Our website may include widgets and third-party plugins, such as the Facebook Like button, Google +1 button, Twitter Tweet and Follow buttons, Share This button, and other interactive tools. These features may collect your IP address, track which pages you are visiting on our site, and set cookies to ensure the features function properly. These widgets are either hosted by a third party or directly on our website. Your interactions with these features are governed by the privacy policies of the companies providing them.

Customer Testimonials/Comments/Reviews

We may post customer testimonials, comments, and reviews on our website that could contain personally identifiable information. We obtain consent from customers before posting their testimonials. Customers may also submit images of products being used or artwork created with our products. All photo submissions remain the property of the artist.

By submitting artwork, participants grant Cheap Joe's Art Stuff, Inc. permission to display their images in printed materials or on our websites, including social media platforms like Facebook and Twitter, without compensation. We will always credit the artist when displaying their work.

We strive to publish all submitted reviews, but reserve the right to exclude reviews that are not focused on the product or that contain profanity or inappropriate content.

Surveys and Contests

From time to time, we may offer you the chance to participate in surveys or contests on our site. If you choose to participate, we will ask for certain personally identifiable information. Participation is completely voluntary, and you have the choice to provide or withhold this information. Typically, the requested information includes contact details (such as your name and shipping address) and demographic information (such as your zip code).

We use the information you provide to notify contest winners, award prizes, and monitor site traffic to improve our website. We may also use your contact details to send you promotional emails. You can opt out of receiving these emails at any time by following the unsubscribe instructions provided in each promotional email.

Links to Other Websites

Our website may contain links to external websites that may be of interest to you. However, once you click on these links and leave our site, please be aware that we do not have control over the other website. We are not responsible for the privacy practices or the protection of any information you provide while visiting these external sites, as they are not governed by our privacy policy. We recommend that you read the privacy policies of any third-party websites you visit.

Public Forums

Our website may include publicly accessible blogs or community forums. Please note that any information you share in these areas can be viewed, collected, and used by others who visit them. If you wish to remove personal information from our blog or community forums, please contact us at webteam@cheapjoes.com. In some cases, we may not be able to remove your information, but if this occurs, we will inform you and explain why we are unable to do so.

Contact Information and Email Preference Management

If you would like to opt-out from receiving Cheap Joe's Art Stuff emails, please contact Customer Service, or manage your email preferences within the "My Account" section of our website.

Contact Information
Telephone: 1-800-227-2788
Email: WebTeam@cheapjoes.com

Corporate Address
Cheap Joe's Art Stuff
374 Industrial Park Dr
Boone, NC 28607

Access to Your Personally Identifiable Information

If your personally identifiable information changes or if you no longer wish to use our services, you can update, correct, delete, or deactivate it by visiting your member information page. Alternatively, you can contact our Customer Support team via email at webteam@cheapjoes.com or reach us by phone or mail using the contact details listed above. We will respond to your request within 30 days.

Under the Data Protection Act 1998, you may request a copy of the personal information we hold about you. A small fee may apply for this request. To obtain a copy of your information, please write to:

Corporate Address
Cheap Joe's Art Stuff
374 Industrial Park Dr
Boone, NC 28607

If you believe any of the information we have on file for you is incorrect or incomplete, please contact us as soon as possible at the above address or via email. We will promptly update any inaccurate information.

Security

The security of your personal information is a top priority for us. We implement industry-standard security measures to protect the personal information you provide, both during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security. When you enter sensitive information, such as your credit card number, on our order forms, we encrypt the transmission using Secure Socket Layer (SSL) technology.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with services. If you wish to cancel your account or request that we no longer use your information, please contact us at webteam@cheapjoes.com. We will continue to retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Business Transitions

In the event of a business transition, such as a merger, acquisition, or sale of all or part of Cheap Joe's Art Stuff’s assets, your personally identifiable information may be transferred as part of the transaction. You will be notified via email and/or a prominent notice on our website for 30 days following any such change in ownership or control of your personal information.

Policy Changes

Cheap Joe's Art Stuff reserves the right to update or revise this policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to review this page periodically to stay informed of any updates. By continuing to use our services, you accept the updated policies and terms of use. 

List of Cookies We Collect

We use cookies and other tracking technologies to improve your experience on our website. Below is a list of the cookies we collect, along with the information they store:

Cookie Name	Cookie Description
_session_id	Stores your session ID, which allows the website to remember your activities during your visit.
_shopify_cart	Tracks items in your shopping cart, including product details and quantities.
_shopify_visit	Tracks and logs data about page views and visits to help improve our website's performance.
_shopify_uniq	Stores information about customer activity across sessions.
_shopify_analytics	Tracks customer interactions with the website for analytics purposes.
_shopify_d	Remembers your Shopify store preferences and settings for future visits.
CART	Associates your shopping cart with your session to maintain cart contents across page loads.
CATEGORY_INFO	Stores category information to help display pages more quickly.
COMPARE	Tracks the items in your Compare Products list for comparison purposes.
CURRENCY	Remembers your preferred currency for transactions.
CUSTOMER	An encrypted version of your customer ID used for store personalization.
CUSTOMER_AUTH	Indicates whether you are currently logged into your account.
CUSTOMER_INFO	Stores encrypted customer group information.
CUSTOMER_SEGMENT_IDS	Identifies which customer segment you belong to.
EXTERNAL_NO_CACHE	Indicates whether caching is enabled or disabled on the website.
FRONTEND	Remembers your session ID on the server to provide a smoother shopping experience.
GUEST-VIEW	Allows guest users to edit their orders before checkout.
LAST_CATEGORY	Stores the last product category you visited to assist with navigation.
LAST_PRODUCT	Records the last product you viewed for easier access when revisiting.
NEWMESSAGE	Notifies whether you have received a new message or update.
NO_CACHE	Indicates whether the site can use cache.
PERSISTENT_SHOPPING_CART	Links to your shopping cart and history, preserving it even if you leave the site temporarily.
RECENTLYCOMPARED	Stores items you've recently compared for easy reference.
STF	Tracks products that have been shared with friends via email or social media.
STORE	Remembers your selected store or language preference for a personalized experience.
USER_ALLOWED_SAVE_COOKIE	Indicates if the user has agreed to accept cookies on the website.
VIEWED_PRODUCT_IDS	Records the IDs of products you’ve recently viewed for easier access.
WISHLIST	Stores an encrypted list of products you’ve added to your wishlist for future reference.
WISHLIST_CNT	Tracks the number of items in your Wishlist.

List of Google Analytics Cookies We Collect

The table below describes the cookies set by Google Analytics on our website and the information they store:

Cookie Name	Cookie Description
__utma	This cookie is created when you first visit the website from a browser. If deleted, a new __utma cookie is created with a new unique ID when you visit again. It helps determine unique visitors to the site and is updated with each page view. Google Analytics uses this ID for validation and cookie security.
__utmb	This cookie establishes and continues a user session. It is updated with each page view and expires after 30 minutes of inactivity. If you navigate to another page within 30 minutes, the session remains active. The session ends if you pause on a page for longer than 30 minutes.
__utmc	Historically used in conjunction with the __utmb cookie to determine session status, __utmc is now obsolete with the ga.js tracking code. It is retained for backward compatibility with older tracking codes (urchin.js). It expires when you close the browser.
__utmz	Stores information about how a visitor reached your site (direct, referral, search engine, ad campaign, etc.). It helps analyze search engine traffic, advertising campaigns, and site navigation. This cookie is updated with each page view.
__utmv	Not present by default, this cookie stores information passed via the _setVar() method. It is used for creating custom user segments for more advanced tracking. It is written only if the _setVar() method is used in the website’s Google Analytics setup.
__utmx	Used by Google Website Optimizer (now part of Google Optimize) when conducting A/B testing or experiments. It stores the variation a visitor is assigned to for consistent testing across pages. This cookie is set only when Website Optimizer is properly configured on the website.

Your Privacy Rights

At Cheap Joe’s Art Stuff, we respect your privacy rights, and we are committed to ensuring that you have full control over your personal information. Under applicable privacy laws, including the California Consumer Privacy Act (CCPA), you have certain rights related to the personal data we collect from you. These rights include:

Right to Know

You have the right to request the following information about the personal information we have collected about you in the past 12 months:

1. Categories and Specific Pieces of Personal Information: The types and specific details of personal information we have collected about you.
2. Sources of Personal Information: The categories of sources from which we collected your personal information.
3. Business and Commercial Purposes: The reasons why we collect your personal information, including any business or commercial purposes.
4. Third Parties: The categories of third parties with whom we share your personal information.
5. Disclosure for Business Purposes: The categories of personal information we have shared for business purposes, along with the third parties to whom we have disclosed this information.

Right to Non-Discrimination

Exercising your privacy rights under applicable laws (such as the California Consumer Privacy Act, or CCPA) will not result in any discrimination. Cheap Joe’s Art Stuff will not deny you goods or services, nor provide a different level or quality of goods or services, based on your decision to exercise your privacy rights.

Request Verification

In order to process your CCPA request, we must verify your identity to ensure that the request is legitimate and to protect against fraudulent activity or identity theft. The verification process may vary depending on the type of request you are making.

For most requests, we will ask you to confirm specific information we have on file, such as verifying your email address or other personal details. If we are unable to verify your identity based on our records, we will not be able to fulfill your request.

For requests involving the disclosure of specific personal information, we will require you to sign a declaration confirming that you are the consumer whose personal data is the subject of the request, as mandated by the CCPA.

Information Disclosed for Business or Commercial Purposes in the Last 12 Months

Below is a summary of the personal information we have disclosed for business or commercial purposes in the last 12 months, along with the categories of third parties to whom this information was shared:

Personal Information Disclosed	Category of Party Disclosed To
Personal Identifiers (including name, email address, postal address, telephone number)	Ad Networks, Business Operations Tools, Payment Processors, Service Providers

You have the right to request the deletion of any personal information we have collected from you. Upon receiving your request, we will delete or anonymize your personal information unless it is necessary for us to retain the data for legal or business purposes. We will also instruct our service providers to delete or anonymize your information in accordance with your request.

Information Disclosed for Business or Commercial Purposes in the Last 12 Months (Continued)

Below is a summary of the personal information we have disclosed for business or commercial purposes, and the categories of third parties to whom this information has been shared:

Personal Information Disclosed	Category of Party Disclosed To
Personal Identifiers (including name, email address, postal address, telephone number)	Ad Networks, Business Operations Tools, Payment Processors, Service Providers
Online Identifiers (including unique personal identifier, device identifier, IP address, customer number, online identifier, and account login)	Ad Networks, Business Operations Tools, Data Analytics Providers, Service Providers
Internet Activity (including interactions with websites, apps, or ads, email open and click-through rates, browsing history, and search history)	Ad Networks, Data Analytics Providers, Service Providers
Commercial and Financial Information (including purchases, other purchasing behavior, credit card or debit card number)	Ad Networks, Business Operations Tools, Data Analytics Providers, Service Providers
Credit Card or Debit Card Number	Business Operations Tools, Payment Service Providers
Newsletter Subscribers: Personal Identifiers (including name and email address)	Service Providers
Online Identifiers (including unique personal identifier)	Service Providers
Users: Personal Identifiers (including name and email address)	Service Providers
Online Identifiers (including unique personal identifier, device identifier, and IP address)	Ad Networks, Data Analytics Providers, Service Providers
Internet Activity (including interactions with websites, apps, or ads, browsing history, and search history)	Ad Networks, Data Analytics Providers, Service Providers